Warranty Policy
Warranty Policy
At RobotDoo, we are committed to providing reliable robotics components and automation parts for our customers.
Warranty Coverage
All products purchased from RobotDoo are covered by our product warranty against manufacturing defects under normal use.
The warranty period depends on the specific product category and product conditions. Please contact our customer support team with your order number and product details for warranty assistance.
Warranty Service
If you experience a product issue caused by a manufacturing defect, please contact us at:
Email: support@robotdoo.com
Our support team will review your request and provide assistance, including troubleshooting, repair guidance, replacement, or other suitable solutions.
Warranty Exclusions
The warranty does not cover:
- Damage caused by improper installation, misuse, accidents, or unauthorized modifications.
- Damage caused by incorrect voltage, wiring, or operating conditions.
- Normal wear and tear from regular use.
- Products damaged during use outside the recommended specifications.
Contact Us
RobotDoo
Operated by:
Shenzhen Qingtian Zhilian Intelligent Equipment Co., Ltd.
Email:
support@robotdoo.com
Address:
Room 414, Fuminda Technology Center,
Baoji Road 16,
Bantian Street, Longgang District,
Shenzhen, Guangdong 518129,
China